COURSE MODULES
This training program is full of lessons, interactive exercises, and resources for you to implement straight away in your workplace.
TRAINING NEEDS ANALYSIS
The importance of training needs analysis
Conduct a business needs analysis
Conduct an employee skills gap analysis
Analyse results
Training versus Coaching
TRAINING PROGRAM DESIGN
Set clear training objectives
Select training methods and techniques
Design engaging training materials
Utilise instructional design principles
Introduction to Learning Mangement System (LMS)
TRAINING DELIVERY TECHNIQUES
Effective communication and facilitation skills
Presentation skills for training sessions
On the job training techniques
Role-playing and interactive exercises
Introduction to e-learning and virtual training platforms
TRACKING AND ASSESSING TRAINING
Importance of tracking and assessing training outcomes
Create quizzes, tests, and skills assessments
Observation checklists and evaluation forms
Utilise Performance Management Systems (PMS)
CONTINUOUS IMPROVEMENT
Collect feedback from employees and stakeholders
Post-training surveys and focus groups
Incorporate feedback into training program revisions
Strategies for continuous improvement in employee development
REINFORCEMENT AND ONGOING DEVELOPMENT
Coaching techniques to reinforce training concepts
Create job aids and reference materials
Utilise document collaboration tools or intranet systems
Support ongoing employee development

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