COURSE MODULES
This training program is full of lessons, interactive exercises, and resources for you to implement straight away in your workplace.
- TRAINING NEEDS ANALYSIS
- The importance of training needs analysis
- Conduct a business needs analysis
- Conduct an employee skills gap analysis
- Analyse results
- Training versus Coaching
- TRAINING PROGRAM DESIGN
- Set clear training objectives
- Select training methods and techniques
- Design engaging training materials
- Utilise instructional design principles
- Introduction to Learning Mangement System (LMS)
- TRAINING DELIVERY TECHNIQUES
- Effective communication and facilitation skills
- Presentation skills for training sessions
- On the job training techniques
- Role-playing and interactive exercises
- Introduction to e-learning and virtual training platforms
- TRACKING AND ASSESSING TRAINING
- Importance of tracking and assessing training outcomes
- Create quizzes, tests, and skills assessments
- Observation checklists and evaluation forms
- Utilise Performance Management Systems (PMS)
- CONTINUOUS IMPROVEMENT
- Collect feedback from employees and stakeholders
- Post-training surveys and focus groups
- Incorporate feedback into training program revisions
- Strategies for continuous improvement in employee development
- REINFORCEMENT AND ONGOING DEVELOPMENT
- Coaching techniques to reinforce training concepts
- Create job aids and reference materials
- Utilise document collaboration tools or intranet systems
- Support ongoing employee development
