COURSE MODULES

This training program is full of lessons, interactive exercises, and resources for you to implement straight away in your workplace.

  • TRAINING NEEDS ANALYSIS

  • The importance of training needs analysis

  • Conduct a business needs analysis

  • Conduct an employee skills gap analysis

  • Analyse results

  • Training versus Coaching

  • TRAINING PROGRAM DESIGN

  • Set clear training objectives

  • Select training methods and techniques

  • Design engaging training materials

  • Utilise instructional design principles

  • Introduction to Learning Mangement System (LMS)

  • TRAINING DELIVERY TECHNIQUES

  • Effective communication and facilitation skills

  • Presentation skills for training sessions

  • On the job training techniques

  • Role-playing and interactive exercises

  • Introduction to e-learning and virtual training platforms

  • TRACKING AND ASSESSING TRAINING

  • Importance of tracking and assessing training outcomes

  • Create quizzes, tests, and skills assessments

  • Observation checklists and evaluation forms

  • Utilise Performance Management Systems (PMS)

  • CONTINUOUS IMPROVEMENT

  • Collect feedback from employees and stakeholders

  • Post-training surveys and focus groups

  • Incorporate feedback into training program revisions

  • Strategies for continuous improvement in employee development

  • REINFORCEMENT AND ONGOING DEVELOPMENT

  • Coaching techniques to reinforce training concepts

  • Create job aids and reference materials

  • Utilise document collaboration tools or intranet systems

  • Support ongoing employee development