ABOUT US

Meet Our Lead Instructor

Hi there, Tracey here, and I’m all about helping leaders like yourself increase staff performance and grow their business. I’ve had the privilege, for over 2 decades, of being a performance trainer and business strategist. I believe in the power of knowledge, and that such knowledge should be easily accessible to all.


In my downtime I’m an avid reader and hiker and love spending time camping this lovely country of ours.

MEET TRACEY BANNISTER

Tracey’s passion for education and the opportunities it presents has led to the development of her signature course "The Performance Framework". This course is based on, and structured around, the strategies and successes implemented in businesses nationwide.


With many years of practical knowledge and hands-on experience in business, staff performance and professional development, Tracey has led businesses and teams to award-winning sales and improved organisational culture and growth. Tracey worked as a qualified Trainer and Assessor with many household names; such as Pumpkin Patch, Oxford, Lorna Jane, OPSM and Specsavers, and excelled as a facilitator of nationally recognised qualifications; Diploma of Management, Business and Retail Operations.


Tracey’s career within the Retail and Optical Industries as a business owner, manager and trainer with large companies have offered her insight and experience into the diverse skills necessary for business success across a range of industries.


Tracey motivates her students throughout their learning journey and provides support while they implement new strategies and planning methodologies. This is to ensure they achieve success and business growth.

Our Mission

To be a beacon of knowledge and empowerment


to leaders seeking to enhance staff performance


and cultivate a positive team culture.

Our Vision

To be a catalyst for positive change, fostering


environments where employees thrive, customers


are delighted and businesses prosper.

Our Core Values

Excellence

Dedication to delivering high-quality content, tools, and resources that enable managers to excel in their roles and drive meaningful change within their organisations.

Empowerment

A focus on empowering managers to take control of their own professional development, equipping them with the knowledge and skills to lead effectively

Accessibility

A commitment to making learning accessible to all managers, regardless of their background, location, or schedule, ensuring that knowledge and skills are within reach.

Integrity

Operating with the utmost honesty, transparency, and ethical conduct in all interactions, both with clients and within the organisation.

Continuous Improvement

A commitment to ongoing assessment and refinement of our courses and services to maintain the highest standards of quality and effectiveness.

Leadership

Leading by example in the realm of online training, setting a standard for excellence and innovation in the industry.

Our Guiding Principles

  • Belief in making learning accessible to all.
  • Offer online courses designed to accommodate busy schedules and diverse learning styles.
  • Drive curriculum development with cutting-edge strategies.
  • Ensure alignment with current industry trends.
  • Set excellence as the benchmark for success.
  • Dedicate unwavering effort to delivering high-quality content and support.

Our Approach

  • Combine the latest research with proven best practices.
  • Provide managers with practical, real-world solutions.
  • Offer comprehensive online courses tailored to specific performance improvement and culture enrichment needs.
  • Enable managers to transform their teams effectively.
  • Promote continuous learning, adaptability, and leadership development.
  • Aim to drive positive, lasting change within organizations.